Privacy Policy & Transparency Notice

🏢 1. Data Controller Identity & Contact Details

This website is operated by Veloura Hearts Media Ltd. (Registration No. 14892019), registered at:

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Official Privacy Contact: privacy@velourahearts.com

🔞 2. Age Restriction & Strict 18+ Policy

Veloura Hearts is exclusively intended for consenting adults aged 18 and older (or the age of legal majority in your country). We do not knowingly collect or solicit personal data from anyone under the age of 18. If you are under 18, you are strictly prohibited from using this website.

🔍 3. Information We Process

We process the following categories of data when you browse our website and use our questionnaire:

• Preference Criteria: Your temporary selections regarding matchmaking goals, partner age group, and distance radius. These selections are stored locally in your browser session to render relevant search preferences.
• Age Verification Status: A local browser flag recording that you have passed the 18+ interstitial age gate.
• Technical Data: Standard server logs, anonymized IP addresses, browser types, and standard session security data.
• Correspondence Data: Email addresses and message contents submitted when you contact customer support.

🔗 4. Partner Network Redirection (ForbiddenHearts.com)

Veloura Hearts operates as an adult matchmaking discovery portal. When you complete your preference questionnaire and click to view full profiles, you will be redirected to our partnered adult member platform at ForbiddenHearts.com. Once redirected, your interactions and registration on that destination are governed by ForbiddenHearts' own Privacy Policy and Terms of Service.

⚖️ 5. Your Legal Rights (GDPR & Data Protection)

Under UK and EU Data Protection legislation, you have specific rights regarding your personal data:

• Right of Access: You may request confirmation and copies of any personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate data.
• Right to Erasure (Right to be Forgotten): You may request deletion of your support correspondence and records.
• Right to Restrict or Object: You may object to data processing activities at any time.

To exercise any of these rights, please email our Data Protection team at privacy@velourahearts.com.

🔒 6. Security Standards

All communication with Veloura Hearts is secured using modern Transport Layer Security (TLS/HTTPS) encryption to protect your data in transit.